Please use this identifier to cite or link to this item: https://hdl.handle.net/2440/29437
Type: Conference paper
Title: Managing customer contact service through database marketing: developing a theoretical framework
Author: Spencer-Matthews, S.
Rao Hill, S.
Citation: ANZMAC 2003 Conference Proceedings, 2003 / Rachel Kennedy, (ed./s), pp.CDROM 1207-CDROM 1216
Part of: ANZMAC 2003 Conference Proceedings
Publisher: ANZMAC
Publisher Place: CDROM
Issue Date: 2003
ISBN: 0868039837
Conference Name: Australia and New Zealand Marketing Academy Conference (2003 : Adelaide, S.A.)
Editor: Rachel Kennedy,
Appears in Collections:Aurora harvest 6
Business School publications

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