Please use this identifier to cite or link to this item: http://hdl.handle.net/2440/69543
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Type: Journal article
Title: Factors affecting the design of electronic direct mail messages: Implications for professional communicators
Author: Cheung, M.
Citation: IEEE Transactions on Professional Communication, 2011; 54(3 Sp Iss):279-298
Publisher: IEEE-Inst Electrical Electronics Engineers Inc
Issue Date: 2011
ISSN: 0361-1434
1558-1500
Statement of
Responsibility: 
Ming Cheung
Abstract: Every company has a brand to build or a product or service to sell, and persuasive marketing communication has thus become indispensable. With the flourishing of the internet, electronic direct mail (EDM) messages have become an increasingly important and convenient mode of communication in the sales and marketing arena. This paper addresses the impact of new media on the design of such messages. Chi square test results reveal significant differences between the message-design strategy of EDMs and that of their print media counterparts. This paper concludes with practical advice for the professional communicators and instructors who work on sales-message design.
Keywords: Direct marketing; discourse strategy; electronic direct mail (EDM); new media; persuasive communication; sales-message design; sales promotion
Rights: © 2011 IEEE
RMID: 0020112364
DOI: 10.1109/TPC.2011.2161800
Appears in Collections:Media Studies publications

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